This year’s Fraud Awards on 5th October, sponsored by WIS International, was a sell-out success…
Hosted by Retail Knowledge after the day’s Retail Risk – Leicester, UK, conference, the Fraud Awards marked the climax of nine months of planning, nominations, submissions, judging and organisation.
Celebrating the best of retail risk and loss prevention, the evening provided a unique opportunity for the industry to recognise the retailers, teams, vendors and individuals who have made an outstanding contribution in 2017.
This year saw a greater number of entries from retailers and vendors based in both the UK and overseas than ever before. In fact 2017 was probably the most hotly contested Fraud Awards to date.
The distinguished panel of judges included: Jodie Foster Loss Prevention Manager, Amazon: Corin Dennison, Director Profit Protection and Investigations, Adidas group; Fran Gerrard, JD Sports Fashion; Lee Golding, Operational Risk Manager, Cotton On Group, Asia and UK; Raphael Lawson, Head of Online Fraud, The Hut Group; Fredrik Malmstrom, Legal Risk and Compliance Manager, Novamedia Sverige; Chris MacDonald, Senior Vice-President of Loss Prevention, Compass Group NAD; Gary Moncur, Director of Loss Prevention, Compass Group NAD; Daniel Mueller, Senior Manager Security, McDonald’s Deutschland; Peter Page, Group Loss Prevention Manager at a leading GCC conglomerate; and Carly Richards, Director Contract and Compliance, KPMG Australia.
Commenting on the task the judges had, Peter Page told RRN the judging was “extremely difficult”.
“The competition is of course extremely fierce. As for the criteria, particularly for individuals it can be where people have done something new or out of the box, or they’ve tried a very different approach to what’s been done before. In some cases it’s just the fact that they’ve done a good, solid job, particularly if that has not been in place within an organisation in the past.
“It’s often difficult to judge innovation. You can go to a trade show and after an hour or so another camera looks very much like the first camera that you saw. But that’s really where the experience comes in. It’s important to have worked with a number of the suppliers and to know their reach and reputation within the industry but equally again their innovation.
“We’re at a point now where more than ever before the industry is moving at an exponential rate. Ten or 15 years ago, you might have said that a camera was a camera was a camera. But now, with the technology doubling every 6 to 12 months the changes are truly phenomenal, and I think what the Awards have represented this time is some of that technology being applied cleverly in the industry to make a difference.”
And here are the winners of the Fraud Awards 2017.
Winner Smartrule The ai Corporation
Runner up 1 FGX-Web Foregenix
Runner up 2 Impersonation checks & Andromeda HooYu
Most innovative In-Store Solution
Winner Live Customer Occupancy Watch VAS/Oncam
Runner up ICT Volumatic
Most Innovative Online Solution
Winner Replacing Today’s Broken Chargeback System Ethoca
Runner up Tactical Chargeback Representment, The Chargeback Company
Most Innovative Cross-Functional Solution
Winner Risk Watch Amberstone
Runner up Sensormatic Synergy Storefront Series Johnson Controls
Most Innovative In-Store Surveillance
Winner ICT Volumatic
Runner up “One Box” CCTV Solution VAS/Oncam
Vendor of the year
Runner up Kount
Best Collaborative Solution
Winner Axis Communications and the Metropolitan Police
Runner-up Insight FCC Training – adidas
Rising Star Award
Winner Jacek Czubak adidas
Runner up Mike Wallace Gunnebo
Runner up Arina Sinakova The Hut Group
Regional Profit Protection Manager of the Year
Winner Simon Wright Compass
Runner up Jason Saunders Gap
In-store Profit Protection Team of the Year
Winner Game Retail
Runner up Profit Protection Team Compass Group UK and Ireland
Online Profit Protection Team of the Year
Winner Fraud Operations Team Express Gifts
Runner up e-commerce profit protection team The Body Shop
International Profit Protection Team of the Year
Winner Abercrombie and Fitch
Runner up Global Profit Protection Team adidas
Hall of Fame
Winner Doug Wicklander/Dave Zulawski
Retail Risk Director of the Year
Winner Tim Edwards JD Sports Fashion