This year’s Fraud Awards on 5th October, sponsored by WIS International, was a sell-out success…

Hosted by Retail Knowledge after the day’s Retail Risk – Leicester, UK, conference, the Fraud Awards marked the climax of nine months of planning, nominations, submissions, judging and organisation.

Celebrating the best of retail risk and loss prevention, the evening provided a unique opportunity for the industry to recognise the retailers, teams, vendors and individuals who have made an outstanding contribution in 2017.

This year saw a greater number of entries from retailers and vendors based in both the UK and overseas than ever before. In fact 2017 was probably the most hotly contested Fraud Awards to date.

The distinguished panel of judges included: Jodie Foster Loss Prevention Manager, Amazon: Corin Dennison, Director Profit Protection and Investigations, Adidas group; Fran Gerrard, JD Sports Fashion; Lee Golding, Operational Risk Manager, Cotton On Group, Asia and UK; Raphael Lawson, Head of Online Fraud, The Hut Group; Fredrik Malmstrom, Legal Risk and Compliance Manager, Novamedia Sverige; Chris MacDonald, Senior Vice-President of Loss Prevention, Compass Group NAD; Gary Moncur, Director of Loss Prevention, Compass Group NAD; Daniel Mueller, Senior Manager Security, McDonald’s Deutschland; Peter Page, Group Loss Prevention Manager at a leading GCC conglomerate; and Carly Richards, Director Contract and Compliance, KPMG Australia.

Commenting on the task the judges had, Peter Page told RRN the judging was “extremely difficult”.

“The competition is of course extremely fierce. As for the criteria, particularly for individuals it can be where people have done something new or out of the box, or they’ve tried a very different approach to what’s been done before. In some cases it’s just the fact that they’ve done a good, solid job, particularly if that has not been in place within an organisation in the past.

“It’s often difficult to judge innovation. You can go to a trade show and after an hour or so another camera looks very much like the first camera that you saw. But that’s really where the experience comes in. It’s important to have worked with a number of the suppliers and to know their reach and reputation within the industry but equally again their innovation.

“We’re at a point now where more than ever before the industry is moving at an exponential rate. Ten or 15 years ago, you might have said that a camera was a camera was a camera. But now, with the technology doubling every 6 to 12 months the changes are truly phenomenal, and I think what the Awards have represented this time is some of that technology being applied cleverly in the industry to make a difference.”

And here are the winners of the Fraud Awards 2017.


Best Newcomer


Winner                                            Smartrule                                                      The ai Corporation

Runner up 1                                    FGX-Web                                                      Foregenix

Runner up 2                                    Impersonation checks & Andromeda            HooYu


Most innovative In-Store Solution


Winner                                            Live Customer Occupancy Watch                 VAS/Oncam

Runner up                                       ICT                                                                Volumatic


Most Innovative Online Solution


Winner                                            Replacing Today’s Broken Chargeback System                         Ethoca

Runner up                                      Tactical Chargeback Representment,                                         The Chargeback Company


Most Innovative Cross-Functional Solution


Winner                                            Risk Watch                                                     Amberstone

Runner up                                      Sensormatic Synergy Storefront Series         Johnson Controls


Most Innovative In-Store Surveillance


Winner                                             ICT                                                                 Volumatic

Runner up                                       “One Box” CCTV Solution                              VAS/Oncam


Vendor of the year


Winner                                             ORIS

Runner up                                       Kount


Best Collaborative Solution


Winner                                            Axis Communications and the Metropolitan Police

Runner-up                                      Insight FCC Training  –  adidas


Rising Star Award


Winner                                            Jacek Czubak                                              adidas

Runner up                                       Mike Wallace                                               Gunnebo

Runner up                                       Arina Sinakova                                            The Hut Group


Regional Profit Protection Manager of the Year


Winner                                             Simon Wright                                               Compass

Runner up                                       Jason Saunders                                           Gap


In-store Profit Protection Team of the Year


Winner                                             Game Retail

Runner up                                        Profit Protection Team                  Compass Group UK and Ireland


Online Profit Protection Team of the Year


Winner                                             Fraud Operations Team                              Express Gifts

Runner up                                       e-commerce profit protection team             The Body Shop


International Profit Protection Team of the Year


Winner                                            Abercrombie and Fitch

Runner up                                       Global Profit Protection Team                      adidas


Hall of Fame


Winner                                             Doug Wicklander/Dave Zulawski


Retail Risk Director of the Year


Winner                                             Tim Edwards                                     JD Sports Fashion