Top tips for cyber security next year

Only 10% of companies will be ready for the EU’s General Data Protection Regulation by the May 2018 deadline and, by the end of the year, we will see the first companies closing due to fines. That’s a prediction from Colin Tankard, Managing Director of data security...

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Rescue bid fails for UK wholesaler Palmer and Harvey

The UK’s largest delivered wholesaler to the convenience market, Palmer and Harvey (P&H) went into administration this week following failed rescue talks. Administrators PwC said 2,500 jobs will be lost with immediate effect. P&H is also the country’s fifth...

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Fun and games with loyalty programmes

In the omnichannel marketplace, brands that engage with consumers as individuals stand a better chance of retaining customers. Loyalty programmes are a time honoured way of achieving this. The first known loyalty scheme dates back to 1793 when a merchant in the US...

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Uber slated for “amateur” data breach and cover-up

Uber made several cardinal errors in its handling of data security and the fall out from a cyber breach, media reported this week. The theft from the company of 57 million customers’ and drivers' personal data was not revealed publicly until this week but happened in...

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Cutting cardholder disputes with Verifi’s Order Insight

For issuing banks and merchants, the cheer of the holiday shopping spree is always followed by a spike in cardholder disputes. Whether driven by confusing billing descriptors or friendly fraud, cardholders will flood an issuer’s call centre throughout January, costing...

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Cash paying customers check out faster with SMARTtill

APG Cash Drawer, a manufacturer of cash management solutions, on Thursday announced the release of TCP/IP connectivity for the SMARTtill® Cash Management Solution. “The new capability will enable retailers to accept cash at a dedicated cash check out location while...

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Protecting against domain name brand fraud

DomainTools, a leading monitor of DNS (domain name system) based fraud, is predicting which “look alike” names will trick shoppers this month as Cyber Monday approaches. The brands most likely to be spoofed correspond with the most popular online retailers, including...

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